Effective Date: 12 December 2024

At Extrudables (“we,” “us,” or “our”), we value and respect the privacy of our customers. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.extrudables.ie (the “Website”) and use our services.

By using our Website or purchasing products, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information from you in the following ways:

a) Personal Information You Provide

When you create an account, place an order, or contact us, we may collect the following personal information:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (e.g., credit card information, PayPal account)

b) Automatically Collected Information

When you visit our Website, we may automatically collect certain information using cookies and similar technologies:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited on our Website
  • Date and time of access

c) Third-Party Information

If you choose to log in to our Website using a third-party service (such as Google or Facebook), we may collect information from that service (e.g., name, email address) with your consent.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your orders and deliver products to you.
  • To communicate with you, including sending order updates, promotions, and customer service inquiries.
  • To improve our Website and services, by analyzing user behavior and feedback.
  • To personalize your experience on our Website and recommend products based on your preferences.
  • To process payments and ensure secure transactions.
  • To comply with legal obligations, including responding to legal requests and enforcing our Terms and Conditions.

3. Sharing Your Information

We will never sell your personal information to third parties. However, we may share your personal information in the following circumstances:

  • Service Providers: We may share your data with third-party service providers who help us operate our Website and deliver products (e.g., payment processors, shipping companies, email marketing services). These providers are obligated to protect your data and only use it for the purposes of performing services for us.
  • Legal Compliance: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or illegal activities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes implementing physical, technical, and administrative safeguards. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that allow us to remember your preferences and analyze website traffic. You can choose to disable cookies through your browser settings, but please note that some features of the Website may not function properly without them.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request corrections to any inaccurate or incomplete information we have about you.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., if we are required to retain it for legal reasons).
  • Objection to Processing: You can object to the processing of your personal data in certain circumstances, such as for marketing purposes.
  • Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

If you would like to exercise any of these rights, please contact us at info@extrudables.ie.

7. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by Extrudables. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected personal information from a child under 13, please contact us immediately so that we can take appropriate action to remove such data.

9. International Transfers

If you are located outside of Ireland, please be aware that your information may be transferred to, and stored on, servers located in other countries, including the United States. By using our Website and providing us with your information, you consent to this transfer, storage, and processing.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Extrudables
Email: info@extrudables.ie
Phone: 087 710 4459